The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious & Comfort
“The room was impressively spacious, featuring an extremely comfortable bed that ensured a restful night's sleep.” view full review
Delicious Meals!
“Dining at HASKAP The Garden was a highlight; each dish was creatively prepared with fresh, local Hokkaido ingredients that were simply good.” view full review
Stylish Bathroom
“I loved the large and stylish bathroom that added a touch of luxury to my stay, making it a relaxing space to unwind.” view full review
Generous Buffet
“The breakfast buffet was fantastic, offering a generous variety of both Western and Japanese foods that catered to all tastes.” view full review
949-1 Kamiosatsu Kirin Beer Hokkaido Chitose Factory
D511052 Locomotive
3.0
km
26 Rankoshi The North Country Golf Club
North Snow Land In Chitose
4.1
km
Golf Course
The North Country Golf Club
4.4
km
Park
Meisui Fureai Park
4.6
km
New Chitose Airport
Royce' Chocolate World
5.5
km
Bibi 2F New Chitose Airport Domestic Flight Terminal Bldg
Airport History Museum
5.6
km
Bibi Domestic Terminal Building 4F
New Chitose Airport Observation Deck
5.6
km
987-22 Bibi 3F New Chitose Airport Terminal Bldg.
Hokkaido Ramen Dojo
5.5
km
Bibi Communication Facility 2F
Steiff Discovery Walk
5.5
km
Museum
Sky Museum
5.5
km
Theme Park
Hello Kitty Happy Flight
5.5
km
Bibi New Chitose Airport Terminal Bldg. Doemstic Line 3F
Kitakuko Lyrics Monument
5.6
km
Bibi Domestic Flight Terminal Bldg 4F
Snow Miku Sky Town
5.6
km
987-22 Bibi New Chitose Airport Terminal Bldg
Dosanko Market
5.7
km
Toiso 156
Murakami Farm
6.0
km
9 Rankoshi
Chitose Sake Masu no Mori Sake Masu Johokan
6.9
km
Nearby
6-51 Sakaecho
Aeon Chitose
350 m
Restaurants
Haskap The Garden
10 m
2-2-1 Hokuei ANA Crowne Plaza Hotel Chitose 1F
Bar Lounge Astral
0 m
2-2-1 Hokuei Ana Crowne Plaza Hotel Chitose 11F
Shikotsu
0 m
2-2-1 Hokuei ANA Crown Plaza Hotel Chitose
Royal Host Chitose
90 m
7-1237-21 Sakaecho
Sumiyaki Izakaya Yama no Saru Chitose
120 m
2-3-11 Hokuei
Daichi-No-Megumi
220 m
2-2-32 Hokuei
Furansugashi Parijurokku
350 m
Sakaecho
Asian Bar Ramai
360 m
Hokuei
Restaurant AKIOKA pere et fils
720 m
4-4-1 Sakaecho
Bo Munchies & Smoke Bar
760 m
4-1-4 Sakaemachi
Victoria Station Chitose
760 m
4-6-1 Chiyodamachi
Aji No Mai-Dokoro Muramatsuri
810 m
6-1 Saiwaicho Hotel Area One Chitose 1F
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
convenient location
spacious rooms
limited dining
language barrier
7.8/10
Very good
Rooms
8.3
Location
8.3
Service
7.3
Dining
7.5
Guest reviews
7.8/10
based on 6 reviews
4/5
based on 472 reviews
8.2
8.2/10 based on 960 reviews
#3 of 24 hotels in Chitose based on Tripadvisor
Alex
United Kingdom,
December
2023
8.8/10
The hotel is conveniently located near Chitose Airport, making it ideal for catching early morning flights. The service was exceptional, with staff going out of their way to accommodate guests. The dining options were outstandingly good, offering a superb mix of Japanese and Western offerings. However, there was an additional service fee charged for snack food, which was a minor drawback.
Rooms
8.0
The rooms from the renovated wing were hi-tech, clean, and of reasonable size.
Service
9.0
The staff went out of their way to assist me and even relocated our room closer to the lift when they learned I had a broken foot.
Location
9.0
The hotel is only a couple of short blocks from the train station, making it convenient for transit to Niseko from Chitose airport.
Dining
9.0
The dining experience was superb with a variety of Japanese and Western offerings.
Facilities
9.0
The hotel facilities were top-notch and well-maintained.
Keith
United Kingdom,
December
2023
7.6/10
The hotel is conveniently located near the airport, making it perfect for early morning flights. The rooms are spacious and the service is friendly, although language barriers might arise. While dining options could be more varied, the overall stay was comfortable and worth the price.
Rooms
8.0
The rooms were spacious and perfect for our needs.
Service
7.0
The staff was friendly and arranged transportation for us.
Location
9.0
The hotel's proximity to the airport and nearby amenities is very convenient.
Dining
7.0
The dining experience was decent, with a mix of Japanese and Western options.
Facilities
7.0
The hotel offers basic facilities and services.
convenient location
limited dining
Robert
United States,
August
2023
8.2/10
My stay at this hotel was exceptional! The rooms were spacious and comfortable, and I even got an upgrade due to my IHG status. The complimentary drinks and complete sets of toiletries were a nice touch. The modern rooms had plenty of power outlets, making charging my devices very convenient. However, the service could use a bit more friendliness from the staff. The location was great, close to the Aeon department store and city center, with a free shuttle service to and from the airport. The dining experience was excellent with a wide variety of food choices. Overall, a fantastic stay with a few minor hiccups.
Rooms
9.0
The rooms were spacious, comfortable, and modern, with plenty of power outlets.
Service
7.0
The staff expedited our check-in and were very helpful and friendly.
Location
8.0
The hotel's location in Chitose is great for visiting nearby regions, with easy access to the city center and Aeon Mall.
Dining
9.0
The dining experience was exceptional with a wide range of food choices that satisfied my cravings.
Facilities
8.0
The facilities provided everything I needed for a comfortable stay.
Steve
United States,
July
2023
7.2/10
My stay at the hotel was quite pleasant overall. The rooms, though a bit stuffy at first, were contemporary in style, quite spacious, and well laid out. The hotel is very clean with good amenities and offers a free shuttle to Chitose airport, which was a big plus. However, having to request 4 fans for our kids to sleep was a downside.
Rooms
8.0
The rooms are contemporary in style, quite spacious, and well laid out. Despite being the smallest during our trip through Hokkaido, they were comfortable once we had the fans for our kids.
Service
7.0
The service had its ups and downs. While there were communication issues due to language skill limitations, I did appreciate the proactive offering of late check-out, airport shuttle, room upgrade, and welcome amenities for being an IHG platinum member.
Location
8.0
The location was very convenient for my early flight from Chitose airport. It's not the best overall but the proximity to the airport, train station, hypermarket, small eateries, and the newly set-up linens and towels made it a practical choice.
Dining
7.0
The dining was just okay with a fair amount of options. It could have been improved with more variety, but I did enjoy the French patisseries. The early opening time at 5:45 a.m. for those with early flights was a nice touch.
Facilities
6.0
Clean
Stuffy rooms
Roy
United Kingdom,
June
2023
7.0/10
Upon arriving at the hotel, I was delighted to find it conveniently located in Chitose, making it easy to explore Sapporo and other nearby regions. The rooms were spacious enough to accommodate us and our children comfortably, and it was a standard experience overall. While the dining options were practical for early risers, some aspects could be improved. The service was a bit of a mixed experience, with helpful but not overly friendly staff, and the location was good but not ideal for couples looking for a vibrant atmosphere near the hotel.
Rooms
8.0
The rooms were spacious enough to accommodate our children and us, and they included complementary drinks and complete sets of toiletries, which was a nice touch.
Service
7.0
The staff were extremely helpful and polite, but at times, it was challenging to communicate effectively with them.
Location
7.0
The hotel is about a 5-10 minute walk to the Chitose train station, which was convenient for exploring the area, but it may not be the best choice for couples seeking a lively environment near the hotel.
Dining
6.0
The dining experience was practical for early risers starting from 5:40 am, but it was average overall and could use some improvement in variety.
Facilities
7.0
The hotel provided essential facilities for a comfortable stay, but some areas could benefit from enhancement.
convenient location
communication challenges
Joseph
United States,
June
2023
8.0/10
My stay at the hotel was a great experience. The rooms were very spacious and clean, and I loved the added touch of the emergency flashlight in the desk drawer. However, there were some issues with the service regarding assistance with booking a taxi to the airport. The location was superb, especially for those with early flights, but the dining experience was a bit pricey and could be improved.
Rooms
9.0
I was assigned a room in the newer tower, and it was in good size and very nice.
Service
7.0
The staff members were very humble and kind, although there were challenges with communication due to limited English. Instant changes were accommodated.
Location
9.0
The hotel is conveniently close to the Chitose airport, making it ideal for travelers with early flights. The area has many food outlets and is near a large department store.
Dining
7.0
The dining options were a mix of Japanese and Western cuisine, but it was on the expensive side. The buffet was decent but could use improvements.
Facilities
The facilities were well-maintained with convenient amenities available.
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